Shipping & Returns
The supply of goods to purchasers is carried out through courier companies.
Delivery by courier will be done by prior arrangement, prior to delivery of the product.
The Company undertakes to pack and send orders for delivery within 4 days to the requested destination. Orders will be sent by courier company, which provides most of the country within 4 to 7 business days.
A delay in the supply time due to any reason shall not confer to you any right to receive compensation and/or any money except for your right to cancel the transaction in accordance with the provisions in this agreement.
Return & Exchange Policy
Returns and replacement of OKA bags may be made within 14 days
In the studio at 147 Nahalat Binyamin Street in Tel Aviv.
If an OKA customer chooses to replace the product at the Company's stores, he must comply with the policy conditions and present a purchase invoice. A product that has been used, or whose package is defective or missing, will not be replaced and credit will not be granted. A credit card transaction may be canceled up to 14 days after the purchase, after which the customer will pay a 5% cancellation fee. The Company does not undertake to replace items sold at the end of the year or in the sale of clearing.